Liabilities

1. All of the products offered on this site should be installed by qualified, experienced personnel.
2. Metric Cruiser Adaptation Products Inc. is not responsible for any damages, whether consequential, special, contingent, or otherwise.
3. Metric Cruiser Adaptation Products Inc. is not responsible for expense or injury arising from the use, misuse, improper installation, improper operation, mishandling, improper application, or abuse, of products offered on this site.
4. Metric Cruiser Adaptation Products Inc. is not responsible for expenses incurred by the customer arising from the removal of any defective part purchased from Metric Cruiser Adaptation Products Inc., including but not limited to the shipping and handling expenses of any returned item.

Disclaimer

1. The terms Honda, Yamaha, Suzuki, Kawasaki or terms used to relate to and/or identify a particular machine is used solely for the purpose of fitment, description, and identification.
2. Metric Cruiser Adaptation Products Inc. is in no way affiliated with the manufacturers listed above.

Prices

1. Prices are subject to change without prior notice to us.
2. All orders are invoiced at prices in effect at the time of shipment.

Terms

1. All orders require payment in full prior to shipment.
2. Special orders must be fully paid for in advance.
3. Cancellations of any order will result in a 25% restocking fee.
4. Payment may be made by credit card, money order, or personal check.
5. See ordering info page for further payment details.
6. Thank you for understanding and we apologize for the inconvenience.

Orders

1. Orders of stocked products will be shipped within 24 hours from the time of receipt of your order.

Back orders

1. Orders for non-stocked items will be shipped within 24 hours of receiving the parts from our suppliers.
2. Most items are available for shipment within 24 hours.
3. Most out of stock items may be available for shipment within one week from the time your order is placed.

Warranty

1. We offer a 100% 30 day money back customer satisfaction guarantee on most items.
2. It is our goal to see to it that you are completely satisfied with our products and our service.
3. There are some exemptions so please read the warranty exemptions listed below.

Warranty Exemptions

1. Items revealing manufacturers defects may be returned for prompt refund.
2. Original invoice must accompany an item returned for warranty.
3. Any item expected to be exchanged or refunded, as a warranty item must be returned in the original packaging.
4. Special orders or made to fit items are final sale only.
5. Exhaust systems or parts being returned for chrome bluing. Pipe bluing is caused by rich or lean carb settings.
6. Any product rendered damaged or inoperable due to modifications or alterations made to your machine or to the items in question.
7. Products that have been installed and removed that can not be resold as a new item.
8. Electrical items may not be warranted.
9. We must inspect a returned item before we can issue a refund.
10. Refunds, and exchanges, are the sole discretion of Metric Cruiser Adaptation Products Inc..

Returns for refund, exchange, or store credit.

1. Original invoice must accompany the item being returned.
2. Shipping charges are a non-refundable cost and will not be refunded by Metric Cruiser Adaptation Products Inc. unless there has been a mistake on our part.
3. Return expenses incurred such as shipping and handling fees, packaging, etc. will be your responsibility.
4. We can not accept items returned as C.O.D.
5. Please obtain a return authorization prior to the return of any item.
6. Simply email us a request for return authorization and we will promptly respond with your information.
7. It is possible that a return without prior return authorization may be refused.
8. The return authorization number should be placed on the package of the returned item.
9. Please be sure and include all of the items that were originally contained in the package such as instructions, parts, warranty cards, etc.
10. Please package the returned items securely and carefully.
11. Ship the package to the address listed on the contact us page.
12. When your package is received and inspected we will gladly refund the sale price of the returned item.
13. If it is an exchange item we will promptly ship your merchandise to you.
14. All items being returned for a refund must be resellable as a new item to receive a full refund.
15. All items being returned for a full refund and are deemed as "not resellable as new" may be declined for a refund and returned to you or a possible 25% charge may be deducted from the refund amount.
16. Metric Cruiser Adaptation Products Inc. reserves the right to issue a refund and any refund will be contingent upon the condition of an item at the time it is received by us.
17. Metric Cruiser Adaptation Products Inc. reserves the right to enforce restocking fees of 25% of the purchase price of any returned item.

Freight Claims

1. We will not ship any product revealing visual damage of any kind. 2. The carrier receives and signs for your merchandise in good condition at the time of pick up from our facility.
3. The carrier accepts full responsibility of caring for your merchandise while it is in transit.
4. All merchandise is shipped at the customers risk and Metric Cruiser Adaptation Products Inc. may not be held responsible for the carriers actions.
5. It may benefit you to make notations of any damage to the merchandise at the time of delivery.
6. If possible, ask the delivery driver to sign or initial the notations.
7. Damage claims must be made to the delivering carrier.

Arbitration and Applicable Law

The law of the Province of Ontario applies to each sale.

ANY CLAIM, DISPUTE, OR CONTROVERSY (WHETHER IN CONTRACT, TORT, OR OTHERWISE, WHETHER PREEXISTING, PRESENT OR FUTURE, AND INCLUDING STATUTORY, COMMON LAW, INTENTIONAL TORT AND EQUITABLE CLAIMS) arising from or relating to this Sale Agreement, its interpretation, or the breach, termination or validity thereof, the relationships which result from this Sale Agreement (including, to the full extent permitted by applicable law, relationships with third parties who are not signatories to this Sale Agreement).

Hearings shall be held in Hamilton, Ontario, Canada. Each party shall bear its own cost of any legal representation, discovery, or research required to complete arbitration.